MachineDown

Pricing

Pay for what actually creates value

Free to use for troubleshooting and equipment records. Providers and businesses only pay when they take on more machines, more sites or more qualified work.

Free

Free

  • Business profile
  • Limited eligible lead access
  • Basic dashboard

No subscription needed to register.

Start free

Professional

USD 49 / month

  • Expanded lead access
  • Instant notifications
  • Lead management
  • Booking tools
  • Performance insights

Lead fees are charged separately and shown before you accept.

Choose this plan

Business

USD 99 / month

  • Multiple team members
  • Advanced lead filters
  • Scheduling
  • CRM capabilities
  • Enhanced analytics

Editable pricing - confirm your market before launch.

Choose this plan

Enterprise

Custom

  • Custom lead agreement
  • Multiple locations
  • API access where supported
  • Account management

Priced per agreement.

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Lead pricing for providers

Charged only on an accepted, qualified lead. Prices are configurable per country and are always shown to the provider before they accept.

  • Urgent repair lead priceUSD 30
  • Within 48 hours lead priceUSD 15
  • Emergency lead priceUSD 30
  • Routine repair lead priceUSD 15
  • Specialised commercial lead priceUSD 50

These are editable starting hypotheses for testing, not verified market prices.

Before you pay anything

  • · A subscription and a lead fee are separate; the combined arrangement is shown before you subscribe.
  • · Lead disputes are reviewed, and refunds issued where the lead did not meet the qualification rules.
  • · Cancellation terms are stated on the plan, and cancellation is self-serve.
  • · Payments are only collected once a payment provider is connected for the platform's own market.
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